We would be glad to share some safety tips with all phone repairers. This is to avoid more damages on customer’s phones.
1. You should have all the necessary tools
Do you have a good workstation? then it should contain all the necessary set of tools. You need to understand what tools to use for a particular phone to avoid scratch,You will need some specialized tools in addition to the common tools. So a professional technician should always have such specialized tools to carry out specific repair tasks/procedures. A workstation with well stocked tools is bound to motivate its occupying technician.
People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that are there. You have to pick carefully. I’m actually as proud of the things we haven’t done as the things I have done. Innovation is saying no to 1,000 things. Steve Jobs – Apple Worldwide Developers’ Conference, 1997
Man is a tool using animal.
Without tools he is nothing;
With tools he is all.
– Thomas Carlyle
2. Be careful while Dismantling
You should always be careful and remember the manner in which you had dismantled the phone because when you start reassembling the same, you will have to go exactly in the reverse manner or else you will miss something and unnecessarily waste your precious time. Earlier it was sort of difficult as we had all types of handsets such as flippers and sliders. But nowadays, handsets are very much a piece of cake for disassembling and reassembling.
Also while disassembling and assembling, you should be extra careful about the LCD as it is the most delicate part (and the most expensive part!) in a cell phone.
3. Make sure you replace all the screws back
Whenever you replace the screws after fixing the phone, make sure that you replace all the screws in their respective slots. If per chance due to your carelessness you may have misplaced some screws make sure you use screws of same type, size and shape or else you will surely damage the threads in the slots or the slot itself. And remember that handsets with missing screws are not a good sight and also it unbalances the alignment of the handset.
4. Always keep the work area neat and clean
It is utmost necessary that you keep your workplace neat and clean because a dirty and unorganized workplace reflects on the character and manners of the person and a clean ambiance always attracts people. A clean workstation will always give better results. If you wish to increase your output, then make sure you keep your workplace very much neat and clean.
5. Ensure you have all spare parts
Whenever you are set to fix a phone, ensure that you have all the proper parts to replace. It would be an advantage if you keep the spares of the most common models in stock so that when the handsets come for repairs, you can repair them immediately without wasting any time. Always find ways to save your time to become successful in this highly competitive world.
6. Is either you return the SIM card and the memory card or you keep them safely
When you accept any handset for repairs from a customer, always make it a point to keep the SIM and memory card safely or better still just return it to the customer. It would be better if you do this in an organized manner such as keep it in a separate small box with the customer’s name and or model of the handset or the number of the receipt which you may have issued to the customer. This will make it easy for you when the customer asks it to be returned. You will not have to rummage through your drawer wasting your time in looking for it.
7. Keep the customer data secure
When you repair a phone, make sure that you do not delete the data unless required. Because in some cases, the data is much more important than the handset itself. If it absolutely necessary, take a backup of the data and it is utmost necessary to take the customer’s consent before resetting the phone.
8. Take assistance from your friend (internet!)
The internet today has deep treasures of knowledge. If you are confused while fixing a fault, try to seek solutions for it through internet. In many cases, there is an easy solution for a particular fault in a particular model which you might be unaware of. And there is possibility of you being surprised when you are able to fix the problem through such simple steps you found while surfing.
